Testimonials 2016	Testimonials 2015	Testimonials 2012	Testimonials 2009
	Testimonials 2014	Testimonials 2011	Testimonials 2007
	Testimonials 2013	Testimonials 2010	Home

Vietnam Impressive on press from Western Australia, visit here

(c) Jean Henriksson

We have been recently on Swedish travel site: www.tripant.com published by Clas Johansson. Clas is Editor-in-Chief. He is also Member of the Swedish Travel Writers Association (Sveriges Turistjournalister), National Press Club (Publicistklubben) and the Association of Media (Föreningen Media)

The following comments and feedback are all true and we posted under the permission from authors. For privacy reason and to avoid spamming, email addresses are not public. If you should need the reference by emailing or telephoning one of these, kindly ask us so we can write to have agreement from author so you can write or speak to them directly.

 

Jenni Radloff from Queensland, Australia on 29 Dec 2008 wrote

Dear Narol Ms

Thank you for organising our train tickets. They were delivered to our hotel as promised. Could you please let David from your Saigon office know I have received them as I was unable to contact him by phone.

Your service has been excellent and I would like to thank you very much.

 

Kind regards
Jenni Radloff

 

Oscar Racini from USA on 27 Dec 2008 wrote

Thank you Mike, you were a life savior; I wish I could manage my own business like yours; my sincerest congratulations.

 

The Law Office of
OSCAR GRISALES-RACINI, P.A.
Attorney at Law and Solicitor,
A Professional Corporation
2999 N.E. 191st Street Concorde Centre II, PH-8
Aventura,Florida 33180

 

Tim Dunlea from Australia on 26 Dec 2008 wrote

Hi,

I have been in contact with Ms. Bui Hong Hanh (Victoria) Sales Executive about purchasing two train tickets departing from Saigon on the 8th of January and Hue on the 13th of January. Ms Bui Hong Hanh has organised everything amazingly. She has been extremely helpful and very efficient replying to all my questions.

I have filled out everything except for two parts. I was unsure what to write in the gaps of the letter of approval.

 

Thank you

Tim Dunlea

 

Peter Howe from UK on 23 Dec 2008 wrote

Hi Nga,
Thanks for the Visa on entry form. I’ve printed this off and put it with our travel file. I just wish to say that I am most impressed by your very professional service. I would strongly recommend you to anyone visiting Vietnam. Well done.

 

With kindest regards,
Peter Howe

 

Giancarlo Pagliero, tourleader of 13 clients from Italy on 17th Nov 2008 wrote

First of all, I would like to thank you for all. Everything has been perfect: hotels, visits, and food. I want to remark to you that our guide Mr Ha Le Thanh has been an excellent guide in all aspects. Very very kind, polite, gentle, and helpful. I would like to work with him again in the future.

 

Thanks for all.
Giancarlo Pagliero

 

Nguyen Nhat Uyen from USA used 7 hour express visa on arrival service on 27th Oct 2008 wrote

Thanks zillions.

Nicely well done job. I am impressed. I’ll try to post a very nice comment on your site. Absolutely will do business with you again when I have chance.

 

Nhat Uyen

 

Birant Yurteri from Moscow on 22th Oct 2008 wrote

Dear Mike,

I would like to thank for the services you have provided us during our Vietnam visit. I’m looking forward to visiting and working together again.

 

Best regards,
Birant Yurteri

 

“Very trustable tour company, Vietnam Impressive Travel has created secure and pleasant vacation at all the stages”

 

William Joseph Preuss used travel visa on 14th Oct 2008 at 08:16 wrote

Sweet. Thank you so much! I will spread the word. Looking forward to the trip.

 

Cheers!
Bill

 

Birant Yurteri & Roza Seidibalieva from Turkey used visa urgent service on 8th Oct 2008 wrote

Dear Narol,

Thank you very much for the touristic visas and quality service you have showed in our applications.

 

Best regards,
Birant Yurteri

 

Gianelli Gianluca and Vavassori Rossella on honeymoon trip to Vietnam from Italy on 23 September 2008 wrote

 

Keith Chow from Hong Kong booked Vietnam train service on 30 September 2008 at 10:21 wrote

Dear Ms.Nga,

Thank you for your attentive service. We are still waiting to confirm our flights to Vietnam in November and after that the exact schedule can be fixed.

 

Knowing that the trains arrive at 2:30 and 5:30 in the morning made us a bit hesitating about our initial plan, as it is not a very good time to check in a hotel or to go anywhere with luggage and tired body. We are seriously considering stay a night first at HCM City, or fly instead.

 

We do appreciate your speedy reply which we found very helpful and it does is impressive.

 

Thank you and regards,
Keith Chow

 

Roger Kow from Malaysia booked Saigon and Mekong trips on 29 September 2008 at 12:57 wrote

12:57
me: hello roger, this is mike, how are you?
12:58
Roger: hi
me: i intended to ask
how was your trip
indeed sent you an email
but i guess you are so busy.
Roger: yes i noticed your mail… i was catching up my works busy
12:59
your guide is good
he speaks perfect english & friendly
me: yep, khoa is one of our best guide in saigon.
he married to an english woman
13:00
and his english is good i think
what abt transportation?
Roger: but the local surrounding is not so friendly for tourist like me
13:01
the tranportation is on-time and the driver is freindly as well.
me: what do you mean by ‘local surrounding’?
13:02
you meant the people there?
13:04
Roger: I have to be careful as some people tends to reap-me with higher price when getting services, taxi, roadside stalls. Easily I look like tourist…
no big damages but impressions wise not so good.
13:05
me: yes, this is bad
and it is painful for vietnam.
i can see it everywhere.
i am so sad abt this
13:06
Roger: Khoa seems facing similar problems as a tour guide as well.
13:08
Not easy to get tourist to come again (repeat visits).
me: we are discussing abt this daily
and this involves many authorities.
13:09
Roger: I was staying at Honghan Guesthouse… though not even three stars the place is clean and the front desk one man is very helpful in sorting out my problems.
13:10
My family enjoys the shopping at Ben Than
13:11
Bargaining seems hard…
13:12
But I do find some shops which gave us a honest pricing up-front.
me: yep there are still some of them.
so basically you are ok with trips
will you recomend your friends to vietnam again?
Roger: Yes in general the trip is OK
13:13
Yes, I would recommend friends to come
Thank you for the arrangement
me: thank you roger and thanking you trusting us.
13:14
i hope i have another chance to serve you.
i now let you work
thank you again for your time.
Roger: bye
me: bye.

 

Travis Flanagan from Australia booked Indochina flight ticket service on 25 September 2008 at 15:25 wrote

Dear Ms Lan,

We received the tickets and everything looks fine. Thanks for your time and help and I would recommend you without hesitation,

 

Travis Flanagan.

 

Sumanto from Jakarta, Indonesia traveled on Cambodia Classic Tour on 20 September 2008 at 07:58 wrote

Dear Mike,

We are still in Singapore and not back to Jakarta yet from our Angkor Wat trip. Below is my comments of this trip:

 

Siem Reap

Our Guide, Mr. Sophan is a very nice guy. His English is pretty good and easy to understand. He is always trying to help and overall we are impressed with his attitude and personality. He has good knowledge of the temples we visited. I give him a point of 9 out of 10.

 

Hotel, Prince D’Angkor: Location of Hotel is great. Breakfast is ok. Room is too small to call it a Junior Suite. I don’t like a few things of this Hotel:
Lots of Mosquitoes around the Hotel. There were some mosquitoes in our bed room.
No Elevator in our wing. We requested a room on the 3rd floor (the highest floor in that wing) to avoid the mosquitoes and found out we had to go up and down by stairs as there is no elevator. After a long day visiting temples, going up on stairs was not the most enjoyable things to do.
We experienced a lot of rains (of course, it is rainy season now). To go to our room in the Hotel, we have to cross an uncovered area and get wet from the rain. The Hotel didn’t even put umbrellas in that area to be used by us.
The facility in the Hotel is not well maintained. Pool table is not in good shape. They don’t even provide Chalk for the stick. I asked about this and my request seems to be ignored.
Overall, I give a score of 6 for this hotel.
C Angkor Wat and other temples: Our 3 favorite temples: Ta Phrom, Bayon, and Angkor Wat. We do believe, 2 days Temples visit may be more than enough for average visitors. 3 days is too long and too much. Other than the temples, nothing much to see in the area.

 

Bus Trip from Siem Reap to Phnom Penh: No scenery to see along the 5-1/2 trip. The land is Flat.

 

PhnomPenh:

Guide Ms. Vitheany: Her English is pretty good with clear pronunciation. I can’t comment much on her as she was with us for only 4 hours.
Hotel: AmanJaya: The Junior Suite room we had is very good. Size is big (60 m2 ?) and room is much cleaner than the Prince D’Angkor. Location is great, right across the Mekong River (remind me of the Majestic Hotel in HoChiMinh City. I give a high mark for the Hotel, it’s worthed the price.
Visited the Palace and National Museum. Ok but not excellent.
We made a city tour using TukTuk from in front of the Hotel. It is quite enjoyable and feel much safer as the driver is known by the Hotel attendant.

 

Mike, Thanks for the Service. Overall, your service has been great with the same quality we experienced in our Vietnam tour last March. I will contact you again if we are going back to Vietnam or Laos/ Burma next time.

 

Kind regards,

Sumanto Hartanto and family

 

Elise Owen from USA on 29 August 2008 14:04 wrote

Hi, Mike –
Thank you again for your great help in arranging my Vietnamese Visa. I was very impressed with your service and am wondering if you could let me know whether your company also offers other types of local coordination/logistics or event planning services. I am looking at expanding my business here in Vietnam, and am interesting in building a network of support service providers.
Please let me know.

 

Thanks!
Elise

 

Mick Carr from Australia on 5 August 2008 20:27 wrote

I have just come back from Saigon tour and wish to thank you for a lovely day out. Let you know as well we had great time at Halong BAY, will recommend you for other tours  for friends.

 

Thanks again
Mick

 

Anne and Alex from France on 23 July 2008 00:58 wrote

We appreciate this prompt and professional answer in spite of the time difference… I must say that after days reading guidebooks, reviews and shopping around on the net for our upcoming trip to VN and booking different tours and hotels with various travel agents, it is a pleasure checking your site with its personal touch and useful information in perfect English!

So, we do hope the rooms at the Victoria are still available at the required dates, could you please also check how much extra it would cost for a river view …(the thing is we keep looking for honeymoon-like packages without even being married or billionaires!). Thanks a lot for your answer.

 

Best regards,
Anne and Alex

 

Harry S from Austria on 17 July 2008 16:40 wrote

Thank you for all the good work you have done for us. It was a pleasure to work with you and Mike. Keep up the good standard and all the best for your son and your family. Thanks for the good service and all the best for you and your company!

 

Eng Tik Low from UK on 17 July 2008 16:10 wrote

Just to let you know everything went ok, just a little delay at the immigration.
Thank you for your assistance; I shall recommend your service to friends in the future.

 

Holland Ashley from USA on 3 July 2008 10:03 wrote

Hello, I arrive in Vietnam July 6, 2008 at11:40AM, Eva Airlines.

Please confirm, you will send me the visa YOUR TIME July 4, at what time, your time? Is that right? Also, I am in California, so I am only 14 hours behind, not 16.

I will fill out the forms now and send to you immediately! Thank you, you are a wonderful company and I give your website to my friends. 🙂

 

Holly (Thuy)

 

Luu Thanh Hoa on Honeymoon trip to Vietnam from USA on 7 June 2008 02:03 wrote

Dear Mike,

Thank you for your inquiry!  We had just gotten back from Hong Kong on June 4th and are still adjusting to the time difference again!  We must tell you that we had a wonderful time in Vietnam and we are very pleased with your agency.  Our guides were very informative,  Huy, Binh and Vinh, was so much fun, especially, Khoa!  They took care of all our internal flight confirmations, welcomed us warmly at each arrival and began giving us the specs in each city as soon as we started driving!  It was wonderful!  I don’t think that we would have been able to plan something like this on our own.  The activities were such a learning experience.  We even had enough spare time to meet with my family in Hanoi to have lunch/dinner several times.  It was good to see them after so many years!

 

I have already received an email from a potential client of yours as a reference and I referred your company to her.  I hope she books with you!!  That would be the smart thing to do!

 

We only have one complaint with the Metropole Hotel in Hanoi.  Yes, unfortunately, they did not have air conditioning or hot water once we arrived back from Ha Long Bay for 2 days.  When we had arrived there, the first day, we had the tour in the Citroen, where Binh had presented them the voucher.  At check out to Ha Long, they had charged me for it on my bill.  The same thing happened for the cooking class.  I had presented them the voucher and at check out, they charged me for it.  So twice they had made this error.

 

Also, at check out, the last day, I had left a package/gift for my cousins’ young sons, some toys and candies totalling 700,000 dong.  The receptionist attached the name and number on it for me (I also left the same information inside the package) and told me that they will contact my cousin for pick up.  I had also notified my cousin that these items were there for her too.  The hotel did call her, her sister came to pick it up for her (and the hotel was notified), and upon arrival, the package could not be found!  They had lost it, apparently.  I had called the Hotel while in Hoi An and they could not find it still but told me they would contact my cousin once they did.  Since our return, I have not found out yet if this has been resolved.  They did not offer me any resolution into this.  I was disappointed in the reception area for their lack of concern, care and improper billing, and no offer to provide us with a solution.

 

I want you to know that we understand that things can happen and it is normal, however, the numerous mistakes made by this hotel is unacceptable for a 5 star accommodation.  I am very pleased that Binh made you aware of this so quickly, and your questioning of it is of remarkable timing.   Vietnam Impressive is a very caring company as well, I see.  Please know that I will not hesitate to recommend you to other travelers as well as utilizing your services in the future.

 

Well done!
Hoa Luu

 

Aretha McDonald from Sydney, Australia on 30 May 2008 09:06 wrote

Thank you so much Lan for all of you lovely assistance, it is much appreciated. We are really looking forward to our holiday to Vietnam to see my parents.  It will be our first trip there. We have been to Singapore, Hong Kong, Seoul, Indonesia and Thailand which we enjoyed.

 

Aretha

 

Myriam Grest from Bangkok on 27 May 2008 11:57 wrote

I have been working with Mr. Quyet for several years and thus continued with him when he opened his own business. Never had any problems.
I have had only good experience with him – he once organized for me 5 Spanish groups of over 300 clients arriving within a month period – fantastic!
If you need a tour guide in Hanoi, just tell him to give him my favourite guide – as I am VERY fussy with guides. He will know 🙂

Please kindly let me know if you need any further information.

 

Sincerely
Myanmar Travel Ltd.
www.myanmartravel.net

 

Myriam Grest
(Managing Director)

 

Edward Moon from Hong Kong on 16 May 2008 07:15 wrote

Blue,

Just a quick note to say a HUGE thanks for all your help in making our weekend in Hanoi so enjoyable. I speak for the whole of Colloids FC when I say we thoroughly enjoyed both your city and the wonderful hospitality of your team. We’re all looking forward to a rematch at some point -hopefully here in Hong Kong!

 

All the very best,
Ed Moon

 

Harley Hochstetler from Australia on 10 May 2008 06:48 wrote

Hi Mike,

We have returned back to Melbourne safely. We just wanted to say thank you very much for your professional handling Nielsen teambuilding group in Hanoi. Overall, it was excellent and fabulous. Every single member enjoyed the game – the rallye cyclo was that fun. Kathy, your guide was so efficient and professional. She is really really good in ‘bargaining”!
The social dinner on the Potomac was great. Food was good and we drank alot – wow as it was a free-flow!!! I did not sing but other members must have been pretty enjoyable as I can see they sang so many…

 

Just a idea, if you allow, to help you in the future for better organization of the cyclo rally. You should fix the time at each station and tell to each individual guide to be stricter to the cycloman as I can see the cycloman intended to be back the station earlier than scheduled time.

 

Your service in last minute deal like this was too good. We will certainly recommend friends and organizations to use your service in the future.

 

Take care,
Harley

 

Romayne Boniface from Australia on 20 Apr 2008 04:48 wrote

Dear Lan

Thank-you so much for all your help with our holiday to Vietnam. We had a wonderful time. We loved the country and thought the people were very friendly and helpful.

 

Our hotels were fantastic and we enjoyed our tours very much, especially the Mekong Delta and the SOS village. My friend Libby and I tried to teach the Kindergarten children a song in English. Both our g9uides, Tam and Vinh were excellent.

 

If I have friends travelling to Vietnam, I will give them your email address.

 

I have attached a photo of us- from Left to right- Linda, Libby, myself and Carmel. The cyclo ride in Hoi-An was fun.

 

Thanks again
Romayne Boniface

 

Davidi Code from Canada on 4 Apr 2008 15:37 wrote

Hello Mike,

do you work day and night? Is this your business? Very professional! (you guys must also be making great money charging $24 per visa approval, but it certainly is more convenient than going to the Vn embassy in some countries 😉

Yes, anh Sherman lives in Hanoi. He can come by Monday if you are sure that the visas will be approved.

So you will send a confirmation letter? Can you send by email (pdf)? If fax only then email exact time you will send and I will connect my computer to the phone line to receive the fax. I will give you the number if you need it. Then when they arrive at Noi Bai they show the letter and will be able to purchase the visas there?

 

Thanks again.
Dav Idi

 

See also Davidi Code from Canada on 4 Apr 2008 21:22 wrote

Thank you anh Quyet/Mike.

I have contacted my friend Sherman and am awaiting his response to ensure he will be able to make it by Monday. I will confirm with you as soon as possible. Thank you for the map. It is very helpful. Thank you for trusting me. Yes, I looked at other services but was impressed by your professional response.

I must say, your written English is very good. Did you study in another country? Are you Viet Kieu?

 

Dav Idi

 

S. Hartanto from Indonesia on 30 Mar 2008 00:37 wrote

Hi Mike,

Many thanks for all the arrangement of our tour. The whole family is very happy with everything. We are all very impressed what Vietnam and found everything is better than our expectation. Your arrangement was great.

Let me try to give our comments about the tour:

South (HCMC):
a. The tour guide, Vinh is very professional. He speaks good English with good pronounciation. His knowledge is very good.
b. Majestic Hotel is pretty good. Location wise is one of the best.
c. Transport: Car in Saigon is good. Just a little suggestion: The driver should bring a small step / stool for older folks to enter the car as it is quite high from the floor to the car.
d. Cu Chi tunnel is very impressive. I do recommend this place for anyone visiting HCMC to appreciate the braveness and hardship of Vietnamese people during the war. I admire you guys based on what I saw in Cu Chi tunnel.

 

Center:
HOI An, Hue, and My Son
a. We skipped Marble Mountain and the museum in Danang and went to My Son instead. We believe this is a better choice as we learned more of the old Vietnam kingdom from visiting My Son.
b. The tour guide is another Mr. Vinh. His vocabulary is very good. He can improve his pronounciation.
c. Hotel Victoria Hoi An and Imperial Hue are pretty good.
d. Transport: Car in Central is good. Small improvement to do: The trunk section can be cleaned a bit more and provide step /stool for older folks.

 

North (Hanoi):
a. Tour Guide: Mr. Kanh: Some improvement of his English is recommended. He is a very nice guy though.
b. Ho Chi Minh Mausoleum wasn’t in the itinerary. However, we insisted on going there right after we arrive from airport. We were not disapointed. We believe this Mausoleum should be visited by each new visitor to respect more of Vietnam’s past. Suggestion: we came in with early flight to Hanoi and your company should recommend or provide some itineraries to us to fill in the time, instead of just bring us to hotel and not doing much.
c. Transportation: Not as good as the ones in HCMC and Center. The seat is not convenience, not enough leg room and too straight to sit comfortably.
d. Sofitel Metropole is a class above the other hotels. EXCELLENT hotels.
e. Halong Bay: One of the best place I have ever visited. However, you should informed us when making the booking that there are better rooms with own terrace. If we were given the options, we would choose the better rooms as it only cost slightly higher than our room with no terrace. With the additional fees, we could enjoy Halong Bay more by seating outside in the terrace.

 

OVERALL: VERY GOOD. I will recommend our friends to go to Vietnam and also recommend your company.

 

Many thanks,
Sumanto Hartanto

 

Don Hartland from Australia on 28 Mar 2008 03:47 wrote

Dear Ms Lan,

We have received our E-tickets, thank you very much for all your help. We will be happy to recommend your agency to our friends and family because we have been very happy with your helpful and quick service.

kind regards

Donald

 

Wilson Lam from Malaysia travelling on Wonderful Hanoi Halong on 17 March wrote

Hi Mike

Sorry for the late reply, as I was busy till now. Well following are some comments for your kind perusal.

 

1. Lucky Hotel – I remember requesting for a 3-Star hotel, but unfortunately you’ve got a 2-star for me. It is quite disappointed especially on the cleanliness. This is the negative point. Nevertheless, the accessibility to Hon Kiem Lake and Old Quarters various shopping area is quite convenient. This is the plus point. [Am I getting a rebate for 2-star instead of 3-star Hotel?? Hehe!!
2. Travel Itinerary – This is the perfect itinerary. We totally enjoy all of it. But it seems that Hanoi is normally closed by 8pm onwards. So nothing much to shop about after we finish our itinerary. But this a general business operation hour of Hanoi and nothing that we can complain about. Nevertheless a short walk to Hon Kiem Lake at night is really fascinating and relaxing.
3. Tour Guide – Mr Binh is an extremely nice man. Nothing much to comment on him except for perfect tour guide service. One little disadvantage is his English is not as fluent and we are having a little difficulty in understanding him. I did notice that other tour guide has a very fluent, even English accent, English. Other than this, Mr Binh is a perfect guide in terms of service.
4. Driver – He is extremely kind and did notice that his work is not easy at all, especially snarling thru the busy Hanoi streets. Very careful and polite driver
5. Halong Bay, Tam Coc & Van Phuc is really unforgettable place to visit. In fact, I am organizing another trip to visit Halong Bay again somewhere in December. We were planning to stay longer overnight at Junk probably 4D3N at Bai Tho Junk 89 (very new & nice & comfortable). Other than that, we are also planning to visit Sapa this time round & Hue if possible. Please advise number of days require for approximate such itinerary

 

That’s all for now and we are looking forward to see you again in December.

 

Bye
Wilson Lam

 

Stephen Smooker from Australia on 20 Mar 2008 10:46

Dear Lan

I’m not sure happened but the tickets were here when I asked at the hotel reception this morning. Thank you very much for that.

I am very pleased and we are both looking forward to our train trip to Da Nang.

I will email you from there regarding any future plans.

Thank you again.

 

Best regards,

Stephen

 

Harriet Heffo from Australia on 19 Mar 2008 05:00 wrote

Dear Ms Lan,

I am writing to inform you that I received the Visa Approval Letter.

Thank you so much for all your work, it is greatly appreciated. I will be sure to tell others of your excellent service.

 

Kind regards
Harriet

 

Vipin Gupta from India on 13 Mar 2008 09:37 wrote

Hi Lan,

I appreciate so much your kind consideration. We had a very good visit in Hanoi, and we enjoyed your services very much – it is very personal and unique, and with very high quality. You put personal touch, and that makes it very special. My wife is recovering, and we are enjoying Hoi An. We are looking forward to two additional days of touring with your company,

 

with our regards,
Vipin
Vipin Gupta

Anne Johnson from Australia on 11 Mar 2008 17:24 wrote

Dear Mike,

Just wanted to thank you for booking our Fanxipan Train tickets. We arrived back from Sapa this morning. The train was excellent, very clean and very comfortable. I would highly recommend this train to others.

Thank you for your assistance with our holiday in Vietnam, we have enjoyed being in your country very much.

 

Kind regards, and good luck for the future.
Anne Johnson
(Australia)

 

Stephen Smooker from Australia on 4 Mar 2008 06:50 wrote

Dear Lan,

Thank you very much for arranging the tickets and sending me the scans.
We were very happy to receive them last night.
Now I know everything is organised, I can relax and look forward to my time in Vietnam.

 

We arrive in HCMC on Wednesday 19th Feb at 7pm.
I guess it will take us about an hour or more to get to the Dong Do Hotel.
We could meet your partner at about 8-30 if that is suitable.
Let me know what you think.

 

Thank you again for your help,
it is gratifying to know everything is in safe hands.
I will contact you again if we need more help with our arrangements.

 

Regards,
Stephen.

 

Stephen Smooker from Australia on 2 March 2008 wrote

Thank you Lan,
that is most re-assuring.

We arrive in Saigon on Wednesday the 19th of March,
(not much time there which is why I need to organise soft sleepers in advance).

I will organise payment to you later tonight or tomorrow and email you to confirm payment has been made.

I apologise for being unsure about my arrangements and hope this has not been too much trouble for you. I appreciate your efforts very much and will be in contact with you should we need further assistance during our time in Vietnam.

 

Regards,
Stephen

 

Arthur Houghton from USA on 12 Feb 2008 wrote

Everything went smoothly. The guide – Mr Binh is very helpful and attentive to single details. Transport and driver are excellent. We loved all the food in the hotels and local restaurnants. We loved this trip and definitely recommend our friends to Vietnam with Vietnam Impressive Travel.

 

Romayne Boniface from Australia on 19 Feb 2008 14:47 wrote

Dear Lan

Thank-you. I have received your email with hotel vouchers attached. We are very happy now that we have the accommodation. I will email you again if we need anymore help with bookings. We may still want to visit the school in DaNang. If so, I will let you know so a pick-up car/ van can be organized.

You have been very helpful.

 

Romayne

 

Anne and Mick Johnson from Australia on 5 Feb 2008 13:19 wrote

Dear Mike,

Excellent, Thanks for booking the train. Can you email me the credit card warranty so I can return it to you. Please ensure that it states a VIP Cabin on our confirmed booking as I’ve heard a few horror stories once you arrive at the station!

I’ll get back to you about the Victoria Hotel very soon.

 

Thanks again,
Anne Johnson

 

Anja Wendt from Germany on 27 Jan 2008 wrote

Thank you for that nice email! I will gladly ask your help when I am in Vietnam the next time!
Have a nice weekend too

 

Anja

 

Christopher Williams from United Kingdom on 23 Jan 2008 wrote

Hi Lan,

That’s great …and we’ll look forward to meeting you then.

I wonder, can you help us with applying for our visas? My visa is being done by an agent here in Guangzhou but my wife still has not applied for hers. Is that a service that you can offer? My other option is to do it online, but if you can do it, then perhaps you’d let me know.

 

Thanks again,
Christopher

Director of Admin.
Guangzhou Nanhu International School

 

Tamsin Rose from United Kingdom on 21 Jan 2008 wrote

Hi

Fantastic… thank you for your help.

best

tamsin

 

Lionel Tan from Australia on 18 Jan 2008 wrote

Mike / Lan,

Here’s the new Forms for my booking at Nha Trang.

If you have any problems please do give me a call.

Thank you very much for all your help. It has been a good experience and will definately recommend you to all my mates who are travelling to Vietnam.

Thanks once again. Take care.

 

Regards,
Lionel and Lisa Tan.

 

Dinh Tuan Quynh from Vietnam on 10 Jan 2008 wrote

Dear Quyet,
Thank you very much for your good help so far.
We have really had a nice chance of relaxation in Catba and the accomodation/service is of excellence.
Wish to see you and your family soon.

 

Guy Salisbury from UK on 5 Jan 2008 wrote

Dear Ms Lan,

Thank you for your help and fast service for the visa.

I look forward to seeing you next week

 

Best wishes
Guy