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Vietnam Impressive on press from Western Australia, visit here

(c) Jean Henriksson

We have been recently on Swedish travel site: www.tripant.com published by Clas Johansson. Clas is Editor-in-Chief. He is also Member of the Swedish Travel Writers Association (Sveriges Turistjournalister), National Press Club (Publicistklubben) and the Association of Media (Föreningen Media)

The following comments and feedback are all true and we posted under the permission from authors. For privacy reason and to avoid spamming, email addresses are not public. If you should need the reference by emailing or telephoning one of these, kindly ask us so we can write to have agreement from author so you can write or speak to them directly.

 

On Tue, Dec 30, 2014 at 10:28 PM, Heli from Italy wrote:

Hello and greetings from Hoi An! Yes whole trip was excellent organised and we had not a moment uncertain. And our guide in the Fansipan mountain was best one can think, and we appreciate his professional attitude. So If we some time have occasion to return Vietnam we will contact you and tell also our friends about your services.

Best,
Heli and Jukka

 

On Sun, Dec 7, 2014 at 9:58 AM, Anne from Australia wrote:

Hi Alice,
We have all arrived back in Australia and we would like to thank you all for your wonderful service. From the moment we first contacted you until we were delivered back to the Hanoi airport for our flight home nothing seemed to be too much trouble and you always attended to our enquiries promptly. This was greatly appreciated and gave us confidence in booking our holiday through your company.

Our guide Kai and our driver were also excellent and made sure we arrived at our destinations on time and safely.

The only suggestion we could make to improve your service even more would be to have a microphone and speakers in the bus. This would allow the guide to give the passengers more information about the areas and features we were driving though/passed, especially on the longer trips. At present if the guide is talking while we are travelling only the passengers directly behind him can heard what he is saying clearly.

Once again thank you all for an excellent holiday.

Kind regards
Anne & our group

 

On 14 October 2014 11:29, Clive from Australia wrote:

Hi Dora,
We’re now back home after a wonderful first visit to Vietnam. Thank you for making our tour so memorable. From the first pick-up at Saigon airport to the last transfer from Hanoi station to airport, everything went as expected with excellent guides and just as importantly very good drivers. The highlights were Halong Bay and Sapa so I’m glad we chose to do the trip from south to north, as the best was left to last.

If I had to pick a negative from the trip it would be the Fansipan Rest-Stop (the place to wait for Fansipan train to Lao Cai) in Hanoi after returning from Halong Bay. The room we were given was very basic – more like backpacker accommodation – and the doors would not close securely until a padlock was found. Fortunately the weather was good so we used up a few hours by walking to Hoan Kiem lake and having a meal before returning. For someone not very mobile, or if the weather was bad, the Rest-Stop would not be a pleasant place to wait several hours for the train to Lao Cai. Of course that is not a reflection on Vietnam Impressive.

Overall we will have no reservations in recommending your company to our friends if they decide to tour Vietnam in the future.

Regards,
Clive.

 

On 26 September 2014 12:48, Kate Schofield from Germany wrote:

Dear Alice,
I must say it’s wonderfully organised we are extremely happy so far. The guides are great and hotels lovely.
Thanks for your great service and I am sure recommending you guys.
Kate

 

On Wed, Jul 23, 2014 at 9:17 AM, Les Dyne from New Zealand wrote:

Dear Dora,
I am pleased to confirm the tickets were delivered to our Hotel and handed to us upon our arrival on Monday.
You have a great team working very efficiently and we have appreciated your service. Thank you very much.
As we have explored your city we would have called in to your office to thank you personally, but we only found an agency show room in the Hoan Kiem area.
Once again, our sincere thanks for your attention.

Very best wishes.
Dianne & Les Dyne.

 

On Fri, Jul 18, 2014 at 5:38 PM, Eva from Australia wrote:

I am just writing to say thank you.
I booked a train ticket with your company via the internet from Australia and was assisted by Victoria.
The ticket was delivered to my hotel in HCMC and was waiting for me when I arrived.
This transaction was both smooth and easy and I just wanted to say thank you for a service well provided.

Kind regards
Eva

 

On 25 June 2014 13:21, Brett from USA wrote:

Hello Ms. Alice, and everyone at Vietnam Impressive!
I wanted to write to let you know that we received our tickets at the first hotel as promised, completed all our rail travel without any problems or delays, and very much appreciate the excellent services you provided. I will recommend Vietnam Impressive to anyone I know who is considering train travel in Vietnam.

Thanks very much for making our trip so successful, easy, and enjoyable,
Brett

 

On Fri, Jun 20, 2014 at 3:33 PM, J Preston from New Zealand wrote:

Dear Vietnam Impressive,
I just want to confirm that we have received our train tickets safely. Thank you for the excellent service, I will add a suitable review to Tripadvisor on your behalf!

Kind regards,
John Preston

 

On Mon, Jun 2, 2014 at 9:53 AM, Kirsty from UK wrote:

Dear Monica,
Thank you we have received our tickets and all correct.
Thank you very much for your help, we will be recommending Vietnam Impressive to others in the UK.

Sincerely
Kirsty

 

On Wed, May 14, 2014 at 8:25 PM, Tony from UK wrote:

Hi Monica
I would like to thank you and the rest of the staff at Vietnam Impressive.
We had a great holiday in Vietnam, and you helped towards that.

We hope to go back to Vietnam in the next year or two, if we do then we will be in touch to book our trips and rail journeys where appropriate.

Thanks again
Tony

 

On Fri, May 9, 2014 at 6:14 PM, Hazel from Australia wrote:

Thank you for your very efficient service. We will be sure to recommend you to friends and trip advisor travel forum.
Thanks
Hazel and Trish

 

On 23 April 2014 at 23:36, Emma from Ireland wrote:

Dear Lan,
Apologies for nit replying sooner. I left the hotel to go to the airport as soon as my passport arrived.
I want to thank you again for the excellent service you provided me. I am back home now in Bangkok and very happy!
Take care, and thank you again

Emma

 

On Mon, Apr 21, 2014 at 7:12 AM, Sandra from Switzerland wrote:

Dear Mónica,
Thank you for your service. Everything was well organised and we were very happy with Kien.
We enjoyed our stay in Ho Chi Minh City very much.

kind regards,
Sandra Family

 

On Sat, Apr 19, 2014 at 8:54 PM, Linda from Australia wrote:

Hello Victoria
Thank you for your email. I have received the tickets and have been very impressed with your service! I’ll be very happy to recommend you to other travellers!

Thank you very much,
Linda

 

On Sun, Apr 13, 2014 at 5:12 PM, Clinton from Australia wrote:

Hi Vietnam Impressive,
I have recently returned from Vietnam and purchased return train tickets from HCM to Nha Trang via your website.
I believe it was Monica who handled the transaction and I am pleased to say that the tickets arrived as requested and promised to our HCM Hotel with some great additional tourist info regarding Vietnam train travel.
A big thanks to the Vietnam Impressive team for your customer service. I will certainly be recommending your company to other travellers.

Regards,
Clinton

 

On Sat, Mar 29, 2014 at 7:41 AM, John from UK wrote:

Dear Ms Lan, Mike and all your colleagues,
Please accept my thanks for the superb organisation you demonstrated in organising our rail tickets from Hanoi to Saigon. We have just completed our journey overnight from Nha Trang and apart from a couple who tried to claim the bunks were theirs all went very smoothly.

So it has been a wonderful experience travelling the length of your beautiful country by train and we have met some wonderful people.

All of this was made possible by your extremely efficient and helpful service.

Thank you and kind regards,
John

 

On Fri, Mar 28, 2014 at 12:16 PM, Thomas from UK wrote:

Hi,
Thank-you for your help. We got the tickets and have safely arrived in Hue. We will undoubtedly be using your company again, and will pass on good reviews to fellow travellers on our journey.

Kind regards,
Thomas

 

Sun, Mar 9, 2014 at 10:05PM, Martin.turvey wrote:

Hi
Just a quick note to say big thanks for organising the tickets for our train trip from Nha Trang to Hue on Friday 7th of March.
We had no problems at all and happily shared our 4 berth compartment with 4 other Vietnamese people! It was such a shame that we couldn’t talk together much as they had little English and we had even less Vietnamese!
We would happily recommend your company to anyone else needing your services.

Thanks again
Regards
Martin Turvey

 

On 6 March 2014 15:33, James P wrote:

Hello Dora,
Sorry I have only just replied. I am just letting you know that we got our tickets fine. Thank you so much for making it easy. I will definatly be leaving your company excellent reviews.
Thank you again.

James
James Pimblett

 

On Sat, Feb 22, 2014 at 10:15 AM, Andreas from Germany wrote:

Hello Mike Tran,
This is to say that everything went extremely well with both the parties…..not a single complaint whatsoever….all reservations were precise, Tung and Toum in Cambodia were excellent guides….everything to our fullest satisfaction…..THANK YOU…..

Andreas

On Fri, Feb 14, 2014 at 8:43 PM, Dirk Jan Kramer wrote:

Dear Mrs. Nguyen,
We herewith let you know that we returned yesterday in Holland from our vacation to Vietnam and China. You have organized and advised us about the Vietnam side of our vacation and you have done very well. Vietnam was a highlight of our trip and we thank you for your good advice. We did not encounter any problems and everything went smoothly; with good professional guides and drivers. Also your colleague who drove us back to Hanoi from Halong Bay, we like to thank. If so occurs, we like to recommend your organization to others.
Thank you again,

Tine and Dick Kramer

 

On 12 February 2014 20:13, Martin from UK wrote:

Thank you for dropping off tickets – we have been so impressed with the service from you and your company and how easy it was to arrange this all from back home in the UK. Do you have a Tripadvisor page we could do a review for?

Best regards
Martin

 

On Thu, Feb 6, 2014 at 9:13 AM, Christopher from Australia wrote:

Narol,
I have been meaning to drop you a line to say thanks for arranging our tickets last year. The system in Vietnam is different to most places and I got a reference to you from seat61.com. All went very smoothly and we were really happy with the service. I will let seat61.com know of our good experience.

Thanks again
Chris

 

On Sun, Feb 2, 2014 at 12:52 PM, Jana from Czech Republic wrote:

Dear Victoria,
I would like to thank you for everything, we had an amazing holidays and will definitely recommend your agency to our friends.
Happy New Year and all the best to you and your family :).

Regards
Jana

On Sun, Jan 26, 2014 at 4:21 PM, Graham from UK wrote:

Just to confirm that I have received the train tickets that you left at Maison d’Hanoi.
My wife & I would like to thank you for your very efficient service, everything went very smoothly. We were very impressed.

Regards
Graham

 

On Sat, Jan 25, 2014 at 7:25 PM, Gabi from Germany wrote:

dear ms narol
i just wanted to thank you for the very good ticket service in hcmc – it worked out very well (even though a level 3 bed is not the vest place to be :))! looking forward to getting the other tickets on monday in hanoi.

is there a rating website you want me to write a review? i would be pleased to do so.

best,
gabi

 

On Fri, Jan 24, 2014 at 10:46 AM, Brian from Australia wrote:

Thank you so much. I would like to write a good review for you after we get out tickets on lonely planet or tripadvisor.com!

Sent from my iPhone
Brian

 

On Tue, Jan 21, 2014 at 7:48 AM, Rohan from New Zealand wrote:

Hi

I just wanted to say thanks for organising all of this which went smoothly. I will recommend you to others.

Rohan Cochrane

 

On Wed, Jan 8, 2014 at 11:27 AM, Adrianne from Australia wrote:

Hello
We have completed our tour to Vietnam and Cambodia and I just wanted to thank you for arranging our rail tickets in Vietnam. We were really happy with the seats you got for us. Had no trouble at all on the day train to Sapa which you were concerned might be uncomfortable for us.

I will recommend your agency to anyone I know wishing to travel by train in Vietnam

Thanks again
Adrianne

 

On Fri, Jan 3, 2014 at 4:48 PM, Shandiya from USA wrote:

Dear Ms. Pham Thuy Nga,

Thank you for getting back to me. We have managed to arrange pickup by minibus from the national park, so will not need a private transfer. Thank you very much for all your help so far, we really appreciate it. You have made our stay in Vietnam a pleasure.

Kind regards,
Shandiya

Do you want to read more of our testimonies which are for 2013? If so, please see here.