Sapa - Halong & Halong - Hanoi Bus Booking Form

A copy of this booking will be sent to our email system and we will response on the safe receipt.In case you do not receive our reply within 24 hours, please write us at: info@vietnamimpressive.com for reservations. Our replies are sometimes identified as spam, so pls. check your spam folder. Thank you.

1. Your Tickets-Voucher are all valid, please make sure your name is mentioned correctly on your voucher. In case, someone asks you that pay for upgrade then refuse totally. The cell phone contact number of passenger is recommended to inform prior your trip.
2. The bus ticket cost does not include insurance and you need to buy travel insurance separately from your country.
3. It is recommended to be ready at the Bus station 30-40 minutes prior departure time. We do not take any responsibility in all case of late from your side or you miss the bus/boat, need to buy another new tickets for new departure date. Emergency, please always call:+84912476515 for assistance.
4. We will not accept ticket to be refunded for following case:
- Passenger fails to check-in or be late at the terminal/harbor/wharf
- The travel date passed and the ticket was not used. - We can not accept any liability in relation to any complaint or problem if such is not notified at the time of occurrence.

Disclaimer:

Vietnam Impressive Ltd. strives to undertake everything reasonably possible to provide the best service to its clients. It must be noted that Vietnam Impressive Ltd. serves as an intermediary and/or agent for airlines, hotels, car, boat or other transport operators and various tourism firms that make up a tour package. The company will not be held liable for any loss, damage or additional expense that the client may experience. Additional expenses or loss relating to delay, accidents, natural disasters, political unrest are the responsibility solely of the client.
Participation in any tour offered by the company implies that the client has agreed to all terms and conditions as set out in this document. Vietnam Impressive Ltd. shall not be liable for any damage caused whatsoever to the client by the failure to perform the contract or to alter the terms of the contract where failure and improper performance is not the fault of Vietnam Impressive Ltd. due to the following reasons:
- the failure in the performance of the contract is attributable to the client; or
- the failure is attributable to a third party that is not associated with the provision of the products or services contracted for and are unforeseeable or unavoidable; or the failure is due to Force Majeure Event.
No rain cheques or compensation will be given for non-attendance, rain or cancelled activities. Meals or other items if inclusive that not taken are not refundable.
We cannot accept any liability in relation to any complaint or problem if such is not notified at the time of occurrence.